Company
The operating company behind local service businesses.
A franchisor gives an owner a brand headquarters. Nobody gives them an operating one. That is the seat we take.
The mission
We run the day. You build the business.
The phone, the schedule, the follow up, and the exceptions, run by people who own the outcome. A tool executes a task. A general manager owns the day. Owners get to be owners.
Where it goes
A headquarters behind every local business.
Every crew in the field, in every trade that runs on a schedule, with a full day and someone answering the phone.
- Running todayMobile pet groomingTen locations and more than thirty vans run their day through GroomingOps.See it
- NextResidential cleaningA founding group of two or three operators, ninety days, built with them.See it
- ThenThe third tradeAny trade that runs on a schedule. The day is the same. Only the nouns change.
The standards
What we hold ourselves to.
Four things, and every one of them is a way a day goes wrong when it is missing.
- UrgencyNothing sits.A message gets answered, an empty slot gets filled, a complaint gets handled today. A day that ends half full is a day somebody stopped chasing.
- OwnershipIt’s yours.The person running a day owns it. When a staff member calls out at seven, the coordinator rebuilds the morning and tells every client. Nobody waits to be asked.
- Attention to detailEvery piece, every time.Every route, a full inbox, and a ringing phone at once. The work is keeping all of it in the air without dropping a piece.
- DirectnessSay the true thing.The slot is gone. The price is the price. That job is two hours, not one. We say it plainly, to clients and to owners, and we keep them.
Who is behind it
Two operators, one operating company.
Brandon Hall
Systems
Builds the operations behind it. Every integration, every automation, and everything that has to work at 6am.
Rachel Mantooth
Operations
Runs the delivery. She has run this exact day, on real routes, for years, and she is the reason it works.
Two trades, one front office.
Pick the one that sounds like your business, or come and run the day with us.